Tony Furman and Cliff Eisenberg had beaten the odds. With roughly two decades at the helm of Interstate Capital, they’d grown their invoice factoring company from a modest startup into a solid business generating around $450 million a year. But, like many homegrown businesses built on a mix of industry-specific knowledge and sheer determination, all while learning as they pushed forward, they hit a wall.

Business growth was stalling. The tactics they used to generate leads almost effortlessly for years stopped producing. And, no matter how much effort and money they poured into their marketing, the results remained the same. More concerningly, they discovered they had to keep increasing their marketing budget just to maintain the same levels. But the good news is, this is not where their story ends, because with innovative marketing and a solid business strategy, you have no limits as to where you can take your business.

Phase I

Full Strategic Assessment

Just as a pragmatic physician would not prescribe treatment without first running tests and investigating, Husam Jandal invests time getting to know each business he serves before recommending a strategy. For Interstate Capital, that meant putting boots on the ground in El Paso, Texas, visiting their two locations and connecting with every department, from account management to collections, and meeting with vendors.

This process revealed the mechanisms behind the company’s stalled growth: a need for stronger long-term marketing strategies and improved alignment between expertise and execution.

By diving into data, Husam was also able to identify the company’s true customer lifetime value (LTV), allowing us to establish a fair cost per lead (CPL) and make strategic decisions about marketing investments while ensuring each initiative brought value back to the company.

Phase II

Tactical Plan Development

Drawing from the knowledge gained in the assessment phase, Husam developed a structured plan for addressing the areas that were holding Interstate Capital back and building on that firm foundation to create growth.

The tactical plan not only covered individual marketing initiatives to be carried out but also how to bring marketing, operations, and sales into alignment and equip the team with the right tools and talent to ensure success.

Phase III

Deployment and Resource Management

With Tony and Cliff fully on board with the tactical plan, we moved into the deployment stage. Our layered approach included key initiatives, such as improving search engine optimization (SEO), content marketing, and paid advertising to help attract new clients, as well as website enhancements to boost conversions, and email marketing to strengthen relationships.

We also began bringing in specialists in core areas to help round out the existing marketing talent’s skillset and build a digital marketing machine.

In almost no time, Interstate Capital began seeing tangible growth. Thanks to comprehensive analytics, we could track results in real time, identify where the most success was coming from, and reallocate the budget to fuel the top performers. This iterative process ensured the company was maximizing its return on marketing investments (ROMI), giving stakeholders the confidence to quadruple their marketing budget over a period of two years, all while scaling the results in tandem.

Phase IV

Creation of Intellectual Property

Nearly two years into the engagement, Tony and Cliff acknowledged they were proud of what they had accomplished, but that the real win for them would be early retirement. With that in mind, our strategy pivoted to increasing the company’s appeal to potential buyers by enhancing its differentiation and long-term scalability.

We focused on developing proprietary assets that would improve the client experience, drive long-term growth, and increase valuation. These included digital tools to simplify client workflows and a branded platform to attract a steady stream of high-value prospects. Though unheard of in the industry at the time, these solutions are now the hallmark of modern, customer-focused factoring companies. Their value and novelty helped position Interstate Capital as an industry leader and played a key role in generating an unsolicited acquisition interest.

Results

  • Comprehensive Digital Marketing Strategy Developed
  • Multi-Channel Digital Marketing Strategy Deployed
  • Full Marketing Team Built
  • 6x Client Acquisition Growth Achieved
  • 2x Revenue Growth Realized
  • Intellectual Property Created
  • Unprecedented $100 Million-Plus Buyout Offer Received
  • Happy Founders Entered Early and Very Comfortable Retirement

Revenue skyrocketed from $450 million to $1 billion in just 2.5 years.

“Husam’s thoughtful and methodical approach to evaluating, developing, and executing strategy is by far the best I’ve come across. Husam is process-driven as opposed to many in his field who are impulsive and wasteful with company resources. Husam’s knowledge is so deep and broad, making him an invaluable key advisor, manager, and strategist whose value is not limited exclusively to digital. Under his oversight, following an almost exclusively digital marketing roadmap, new business grew to a volume of over $1 billion annually for the first time.”

Tony Furman
President and Co-Founder
Interstate Capital

HJI ICC Digital Marketing Case Study Tony 1