Marketing automation improves the effectiveness of campaigns, helps teams do more with less, and boosts ROI. Learn the basics and how to get started here.
A customer journey map helps you understand your customer experience and improve it to boost happiness, loyalty, and sales. Learn how to create one here.
Have an oops moment on social media or coping with upset customers online? Learn the basics of digital crisis management and how to set things right fast here.
Referral marketing can turn your relationships into new clients and grow your business exponentially. Learn how to develop a custom referral program here.
What exactly is customer stickiness, how does it differ from retention and loyalty, and why is it such a BIG deal? Get the answers and tips to improve it here.